Shipping policy
Shipping Policy
At Bespoke by Chase, we are committed to ensuring your order arrives promptly and in perfect condition. Below are the details of our shipping policy:
Domestic Shipping
- Standard Shipping: Complimentary on all orders over $250 within the U.S. Orders are typically processed within 3-5 business days and shipped via a trusted carrier.
- Expedited Shipping: Available for an additional fee. Estimated delivery is 1-3 business days after processing.
International Shipping
- We proudly ship worldwide. Shipping costs and delivery times will vary based on destination. Any applicable duties or taxes are the responsibility of the recipient.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number to monitor its progress.
Custom and Made-to-Order Items
For bespoke or custom garments, please allow additional time for production. Estimated delivery timelines will be provided during the ordering process.
Shipping Delays
While we strive to meet all delivery estimates, delays may occur due to unforeseen circumstances. Should there be any issues, we will notify you promptly.
Questions or Concerns?
Contact us at chase@bespokebychase.com
Thank you for choosing Bespoke by Chase—we look forward to delivering your custom luxury experience.