Refund policy

Bespoke by Chase Returns & Exchanges

Every piece we offer is selected and crafted with care, and we want you to be completely satisfied with your purchase.

• Refunds and exchanges are available on eligible items returned within two weeks (14 days) of the purchase date.
• Returns made after two weeks from the purchase date are eligible for store credit only.
• All sale items are final sale and may not be returned or exchanged.
• Made-to-measure and made-to-order purchases are final sale and may not be returned or exchanged.
• Items that have been altered are final sale and may not be returned or exchanged.
• To be eligible, items must be unworn, in original condition, with all tags attached, and accompanied by proof of purchase.

We're always happy to help with fit, sizing, or styling. Please reach out with any questions before your purchase.